Over 10 million download the NHS Covid-19 app

People in England and Wales have given an overwhelming response to calls for them to download the new NHS COVID-19 app, with over 10 million people downloading it so far, 6 million of whom did so on its first day (Thursday 24 September).

The app forms a central part of the NHS Test and Trace service in England and the NHS Wales Test, Trace, Protect programme – identifying contacts of those who have tested positive for coronavirus.

On Sunday 27 September at 12pm, there had been over 10 million downloads across compatible Google and Apple devices in England and Wales.

In addition, the app has received a warm reception from those downloading it with reviewers on the Apple app store giving it a 4.5 star review (out of 5) and the Google Play Store giving it 4.1 stars (out of 5).

Health and Social Care Secretary Matt Hancock said:

The enthusiastic response of over 10m people downloading the app in just three days has been absolutely fantastic.

This is a strong start but we want even more people and businesses getting behind the app because the more of us who download it the more effective it will be.

If you haven’t downloaded it yet I recommend you join the growing numbers who have, to protect yourself and your loved ones

The app has already been put to use over the weekend with more than 1.5 million venue check-ins recorded on Saturday 26 September. More than 460,000 businesses have embraced the new app by downloading and printing QR code posters that can be scanned by the app to check-in to premises.

The QR codes are an important way for NHS Test and Trace in England and NHS Test, Trace, Protect in Wales to contact multiple people if coronavirus outbreaks are identified in venues.

Businesses are expected to make sure their customers are aware of the rules around QR codes by displaying posters and speaking to customers directly or record and maintain contact details logs for customers, visitors and staff.

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