Royal Mail is no longer delivering letters on Saturdays during the pandemic, as the postal service is under pressure from staff absences due to illness. Sure we all appreciate the great service that we are getting from our postal workers – in many cases, they are a lifeline.
It was announced that:
We will temporarily no longer deliver letters on a Saturday from 2 May. Letters will be delivered as normal from Monday to Friday.
Customers should continue to post both letters and parcels as usual on Saturday. We will continue our Saturday collections from businesses, post offices and post boxes as normal.
We will resume the six-day-a-week delivery of letters and parcels from June 13.
We will continue to deliver the following account and non-account services as normal from Monday to Saturday across the country:
|Services now delivered on a Saturday|
|1st Class Parcels|
|1st Class Signed For Parcels, Large Letters and Letters|
|2nd Class Parcels|
|2nd Class Signed For Parcels, Large Letters and Letters|
|Royal Mail 24 Parcels and Large Letters|
|Royal Mail Tracked 24 & 48 Parcels and Tracked Letterboxable formats|
|Royal Mail Tracked Returns|
|Special Delivery Guaranteed by 9am* (all formats)|
|Special Delivery Guaranteed by 1pm* (all formats)|
|International import tracked services (all formats)|
We continue to work hard to collect, process and deliver the UK’s mail in unprecedented times. However, along with other organisations, we are experiencing increased levels of employee absence due to illness and self-isolation. Absence rates are currently significantly higher than what we normally expect at this time of year.
To manage these severe absence levels, we are implementing a range of mitigations. These include changing the time guarantee on Special Delivery and deploying non-operational managers in delivery.
Our delivery operation is a key part of keeping the country moving. So, we have chosen not to avail of the UK Government’s furlough scheme. In fact, we have put even more resources in to keep delivering. This includes additional overtime provision and a very significant investment in protective equipment for our colleagues.
We thank you for your support and patience.